Last Updated: 9th June 2026
1. Who We Are
This website is operated by Freedom From Within Ltd ("we", "us", "our").
Freedom From Within Ltd provides online courses, memberships, online communities, coaching services, breathwork sessions, facilitator training, events, workshops, corporate speaking and related educational resources.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Email: info@joshconnolly.co.uk
Website: www.joshconnolly.co.uk
2. What Information We Collect
We may collect and process the following information:
Information You Provide Directly
Name
Email address
Telephone number
Billing and payment details
Postal address (where relevant)
Information you provide through contact forms
Information shared during coaching sessions, breathwork sessions, workshops or community participation
Feedback, testimonials and survey responses
Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Website usage data
Cookies and tracking information
3. How We Use Your Information
We use your information to:
Deliver our services and programmes
Manage memberships and community access
Process payments
Respond to enquiries
Provide coaching, breathwork and training services
Send administrative updates relating to services you have purchased
Send marketing communications where you have consented
Improve our website, products and services
Meet legal and regulatory obligations
Protect the security and integrity of our business
4. Our Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract
Where processing is necessary to provide services you have purchased or requested.
Consent
Where you have opted in to receive marketing communications.
Legitimate Interests
To operate, improve and grow our business, provided those interests do not override your rights and freedoms.
Legal Obligation
Where we are required to comply with legal or regulatory requirements.
5. Marketing Communications
We may send you emails about our services, programmes, events and resources where:
You have given consent, or
We have a legitimate interest to do so under applicable laws.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Coaching, Breathwork and Community Participation
Some services may involve the sharing of personal experiences, reflections or wellbeing-related information.
Any information shared during:
Coaching sessions
Breathwork sessions
Workshops
Community discussions
Group programmes
will be treated confidentially by us wherever reasonably possible.
Please be aware that information you voluntarily share within community spaces or group programmes may be visible to other participants.
7. Payment Processing
We do not store or have access to your full payment card details.
Payments are processed securely through trusted third-party providers such as Stripe or other payment processors used from time to time.
8. Third-Party Service Providers
We may share your information with trusted service providers who help us operate our business, including:
Squarespace
Stripe
Circle
Kit
Zoom
Google Workspace
Analytics providers
Customer support platforms
These providers process information only as necessary to provide their services and are required to protect your data appropriately.
9. International Transfers
Some of our service providers may process data outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
10. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the type of information and legal requirements.
11. Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent at any time where consent is relied upon
To exercise any of these rights, please contact us using the details above.
12. Cookies
Our website uses cookies and similar technologies to improve user experience and understand how visitors use our website.
You can manage cookie preferences through your browser settings.
For more information, please refer to our Cookie Policy.
13. Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, loss or misuse.
However, no internet transmission or storage system can be guaranteed to be completely secure.
14. Children's Privacy
Our services are intended for individuals aged 18 and over unless otherwise stated.
We do not knowingly collect personal information from children without appropriate consent.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and the updated version will become effective immediately upon publication.
16. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner's Office (ICO):
17. Contact Us
Freedom From Within Ltd
Website: www.joshconnolly.co.uk
Email: info@joshconnolly.co.uk